Job Details

We are seeking an experienced Technical Project Manager to join our team. This role will be pivotal in overseeing the successful delivery of two to three technical projects at a time within our SaaS environment.

The ideal candidate will have a strong background in project management, with a PMP certification being highly preferred, and experience with Agile Scrum methodologies being a significant advantage.

This position requires exceptional coordination skills to manage cross-functional project teams, ensuring projects are delivered on time, within scope, and budget.

Requirements

Key Responsibilities:

• Project Planning and Execution: Develop, manage, and execute project plans, schedules, and budgets while adhering to Agile Scrum practices where applicable.
• Team Leadership: Lead cross-functional teams consisting of developers, QA testers, product managers, and other stakeholders to ensure project milestones are met.
• Stakeholder Management: Communicate project progress, risks, and changes effectively to all stakeholders, including executive management, clients, and team members.
• Risk Management: Identify, mitigate, and manage project risks and issues. Proactively address any obstacles to project success.
• Quality Assurance: Ensure that all project deliverables meet the company's quality standards and align with customer expectations.
• Resource Allocation: Manage resources effectively, including human, financial, and technological assets, to optimize project outcomes.
• Documentation: Maintain comprehensive project documentation including project plans, meeting notes, status reports, and lessons learned.
• Change Management: Oversee change requests, assess impact, and implement changes with minimal disruption to project timelines.
• Performance Metrics: Implement and track project metrics to evaluate performance, productivity, and project health.

Requirements:

• Education: Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Certification: Project Management Professional (PMP) certification preferred.
• Experience:
• Minimum of 5 years of experience in project management, with at least 2 years in a technical project management role within a SaaS environment.
• Proven experience in managing multiple technical projects simultaneously.
• Demonstrated experience with Agile Scrum, including certification like CSM (Certified ScrumMaster) or equivalent, is highly desirable.
• Skills:
• Strong understanding of software development life cycles, particularly within SaaS products.
• Excellent organizational, leadership, and problem-solving skills.
• Proficient in project management tools like Jira, Asana, or Microsoft Project.
• Exceptional communication abilities, both written and verbal, to interact with diverse teams and clients.
• Ability to work under pressure and manage multiple priorities in a fast-paced environment.

Preferred Qualifications:

• Experience with cloud technologies and understanding of SaaS architecture.
• Familiarity with DevOps practices.
• Knowledge of ITIL or similar IT service management frameworks.

Benefits

• Competitive salary
• Great benefits package including medical, dental, vision, HSA & FSA plans
• 401(k)
• Generous PTO plan, plus 12 paid national holidays
• Fun, collaborative environment where the company is working to define the future of telemedicine
• Excellent opportunity for professional growth